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封面文章Cover Story
寻找饭店隐藏的利润
Finding the Concealed Profit of Hotel
网络新闻眼Internet-Eyes On News
国际饭店与餐馆协会专栏IH&RA column
国际视野International Vision |
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现代论坛Modern Forum
1.知识管理——可持续发展的新能源
Knowledge Management: New Energy for Sustainable Development
2.股份制：国有饭店改革的最终形式
Share Holding System: The Ultimate Form of State-owned Hotel Reform
3.中国饭店资源配置力探秘
Recognize the Resource Allocation Power of Hotel Industry in China |
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品牌与形象Brand and Vision
海尔酒店客房专用冰箱：静音、节能、环保
Haier Hotel mini-bar : No noise, Energy saving,Pollution free |
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饭店精英Hotel Elites
北京港澳中心瑞士酒店总经理倪可思
Arno Nicolussi Moretto,General Manager of Swisstel Beijing Hong Kong Macau Center. |
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饭店实务Hotel Operation
1.透视饭店经营中的焦点问题
Perspective of Focal Points in Hotel Operation
2.考核存在十大陷阱
Ten Traps Existing in Check-up System
3.饭店建造及更新改造的三大误区
Three Misunderstood Points in Hotel Building and Hotel Transformation and Renovation |
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名人与饭店Celebrities and Hotels
本期客座嘉宾：苗圃
Interview with VIP of this Issue: Miao Pu |
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餐饮财富Catering Wealth
风格餐厅 上海波特曼丽嘉酒店帕兰朵意大利餐厅
Style Restaurant Palladio Italian Restaurant of the Portman Ritz-Carlton, Shanghai. |
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饭店特种兵Special Hotels
金钥匙品牌在行业酒店的成功运用
Successful Application of Golden Key Brands in Industry Hotels |
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管理风向标Management Wind Vane
迈克尔·戴尔的管理风格
Management Style of Michael Dell |
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环球参考Global Insight
1.两大因素与两大亮点
Two Elements and Two Spots
2.香港的繁华与美丽
Prosperity and Beauty of Hong Kong
3.魅力无法挡的新加坡
Singapore with Irresistible Charm |
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说案析案Case Study
1.倾听——创建卓越服务的简便、有效方式
Listening, A Simple and Effective Way to Provide Outstanding Service
2.邂逅“君子”
Running into "Gentleman"
3.骗术一种
One of the Deceptions
4.三缺一
Three Looking for One More
业界知音信箱Reader's Letters |
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吧台小憩Resting in the Bar
饭店进入网络服务时代
Hotel Into Web-service Era |
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